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【单选题】
患者,男性,患前列腺增生,饮酒后出现急性尿潴留。护士为该患者导尿的目的是
A.
放出尿液，减轻痛苦
B.
取不受污染的尿标本做细菌培养
C.
测膀胱容量
D.
检查残余尿
E.
进行膀胱腔內化疗
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参考答案：
举一反三
【单选题】现在很多企业都开通了客服热线,以方便顾客的咨询、投诉或建议,也有的企业设置了意见箱、意见卡等方便顾客的信息反馈形式。这种测量顾客满意度的方法是( )。
A.
顾客满意度调查
B.
佯装购物者
C.
顾客情感体验
D.
设立投诉与建议系统
查看完整题目与答案
【单选题】现在很多企业都开通了客服热线,以方便顾客的咨询投诉或建议,也有的企业设置了见箱、意见卡等方便顾客的信息反馈形式。这种测量顾客满意度的方法是
A.
顾客满意度调查
B.
佯装购物者
C.
顾客情感体验
D.
设立投诉与建议系统
查看完整题目与答案
【判断题】人工修筑排水明沟,每隔30~50米设置一个集水井,用水泵清除集水。
A.
正确
B.
错误
查看完整题目与答案
【单选题】It can be inferred from the passage that major universities are trying to tighten their grading standards because they believe ______.
A.
rewarding poor performance may kill the creativity of students
B.
punishment is more effective than rewarding
C.
failing uninspired students helps improve their overall academic standards
D.
discouraging the students' anticipation for easy rewards is a matter of urgency
查看完整题目与答案
【多选题】某日，在某购物广场，顾客服务中心接到一起顾客投诉，顾客说从我商场购买的“晨光”酸牛奶中喝出了苍蝇。投诉的内容大致是：顾客李小姐从我商场购买了晨光酸牛奶后，马上去一家餐馆吃饭，吃完饭李小姐随手拿出酸牛奶让自己的孩子喝，突然听见孩子大叫：“妈妈，这里有苍蝇。”，李小姐看见小孩喝的酸牛奶盒里(当时酸奶盒已被孩子用手撕开)有只苍蝇。李小姐随即带着小孩来商场投诉。如果你负责接待这对母子，你会如何处理？
A.
在矛盾进一步激化时，先撤换当事人，改换处理场地，再更换谈判时间
B.
先倾听顾客叙述事情经过，从中寻找了解有利于商场的有利证据，待顾客平静后对此向其进行客观的分析
C.
在谈判僵持后，不急不燥，站在顾客角度为顾客着想去解决问题，且非常有诚意，处理方式严谨认真
D.
告知母子会将情况及时反映给供货商要求赔偿，请其耐心等待。
查看完整题目与答案
【简答题】It can be inferred from the passage that major universities are trying to tighten their grading standards because they believe ________. A) rewarding poor performance may kill the creativity of studen...
查看完整题目与答案
【简答题】It can be trying to juggle a career and a family. ( having or causing problems or difficulties)
查看完整题目与答案
【单选题】It can be inferred from the passage that major universities are trying to tighten their grading standards because they believe ______.
A.
rewarding poor performance may kill the creativity of students
B.
punishment is more effective than rewarding
C.
failing uninspired students helps improve their overall academic standards
D.
discouraging the student's anticipation for easy rewards is matter of urgency
查看完整题目与答案
【单选题】顾客意见的投诉方式: ( )
A.
电话投诉
B.
拒绝再次光临
C.
闹事
D.
告诉别人让别人也不来光临
查看完整题目与答案
【简答题】Choose a word from below to complete the following sentences: get by B. tough C. chores D. routine E. primary F. tight G. miserable H. oversee I. preserve J. supplement...
查看完整题目与答案
相关题目：
【单选题】现在很多企业都开通了客服热线,以方便顾客的咨询、投诉或建议,也有的企业设置了意见箱、意见卡等方便顾客的信息反馈形式。这种测量顾客满意度的方法是( )。
A.
顾客满意度调查
B.
佯装购物者
C.
顾客情感体验
D.
设立投诉与建议系统
查看完整题目与答案
【单选题】现在很多企业都开通了客服热线,以方便顾客的咨询投诉或建议,也有的企业设置了见箱、意见卡等方便顾客的信息反馈形式。这种测量顾客满意度的方法是
A.
顾客满意度调查
B.
佯装购物者
C.
顾客情感体验
D.
设立投诉与建议系统
查看完整题目与答案
【判断题】人工修筑排水明沟,每隔30~50米设置一个集水井,用水泵清除集水。
A.
正确
B.
错误
查看完整题目与答案
【单选题】It can be inferred from the passage that major universities are trying to tighten their grading standards because they believe ______.
A.
rewarding poor performance may kill the creativity of students
B.
punishment is more effective than rewarding
C.
failing uninspired students helps improve their overall academic standards
D.
discouraging the students' anticipation for easy rewards is a matter of urgency
查看完整题目与答案
【多选题】某日，在某购物广场，顾客服务中心接到一起顾客投诉，顾客说从我商场购买的“晨光”酸牛奶中喝出了苍蝇。投诉的内容大致是：顾客李小姐从我商场购买了晨光酸牛奶后，马上去一家餐馆吃饭，吃完饭李小姐随手拿出酸牛奶让自己的孩子喝，突然听见孩子大叫：“妈妈，这里有苍蝇。”，李小姐看见小孩喝的酸牛奶盒里(当时酸奶盒已被孩子用手撕开)有只苍蝇。李小姐随即带着小孩来商场投诉。如果你负责接待这对母子，你会如何处理？
A.
在矛盾进一步激化时，先撤换当事人，改换处理场地，再更换谈判时间
B.
先倾听顾客叙述事情经过，从中寻找了解有利于商场的有利证据，待顾客平静后对此向其进行客观的分析
C.
在谈判僵持后，不急不燥，站在顾客角度为顾客着想去解决问题，且非常有诚意，处理方式严谨认真
D.
告知母子会将情况及时反映给供货商要求赔偿，请其耐心等待。
查看完整题目与答案
【简答题】It can be inferred from the passage that major universities are trying to tighten their grading standards because they believe ________. A) rewarding poor performance may kill the creativity of studen...
查看完整题目与答案
【简答题】It can be trying to juggle a career and a family. ( having or causing problems or difficulties)
查看完整题目与答案
【单选题】It can be inferred from the passage that major universities are trying to tighten their grading standards because they believe ______.
A.
rewarding poor performance may kill the creativity of students
B.
punishment is more effective than rewarding
C.
failing uninspired students helps improve their overall academic standards
D.
discouraging the student's anticipation for easy rewards is matter of urgency
查看完整题目与答案
【单选题】顾客意见的投诉方式: ( )
A.
电话投诉
B.
拒绝再次光临
C.
闹事
D.
告诉别人让别人也不来光临
查看完整题目与答案
【简答题】Choose a word from below to complete the following sentences: get by B. tough C. chores D. routine E. primary F. tight G. miserable H. oversee I. preserve J. supplement...
查看完整题目与答案
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