【简答题】check-in , reservation record, room number, May I help you, cash, single room R : Good afternoon. Madam. Welcome to Grand Park Kunming. (__________________)? G : Yes, I’d like to(______________) .plea...
【简答题】A: Leisure and Business Travel, Lucia speaking. How may I help you? B: Can I speak to Charles, please? A: I’m afraid he’s out to lunch. Can I take a message? B: Yes, please. My name’s Dryden. A: That’...