Directions: Complete the talk with the verbs from the box according to recording 1.1 . digress interrupt explain engage clarify confuse ramble Good communicators really listen to people and take in what is said. They maintain eye contact and have a relaxed body language, but they seldom 1 and stop people talking. If they don’t understand and want to 2 something they wait for a suitable opportunity. When speaking, effective communicators are good at giving information. They do not 3 their listener. They make their points clearly. They will avoid technical terms, abbreviations or jargon. If they do need to use unfamiliar terminology they 4 by giving an easy to understand example. Furthermore, although they may 5 and leave the main point to give additional information and details where appropriate, they will not 6 and lose sight of their main message. Really effective communicators who have the ability to 7 with colleagues, employees, customers and suppliers are a valuable asset for any business.