Some retailers think that buyers are only interested in picking up amazing _______. But at Gregor's, we know that's not the whole story. Of course, we offer big ____________ all year round. For example, we offer 20 percent to customers who buy in ____________. But we believe customers are more demanding and sophisticated than that. For example, we know our customers usually expect fast _____________. So, we make sure the products in our catalogue are always __________ stock. We have four large ____________ in different parts of the country, so we can _______________ return goods within 24 hours of an ______________. Our customers like that. That's why they keep coming back to us. Another thing customers want to know, is what happens after they have ___________ something. They know that at Gregor's, they always get a full ___________ if they are not fully satisfied.