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Passage Four The so-called Americanization phenomenon seems to be a consequence of the recent globaliza­tion in our world. If we find American products worldwide, it is also increasingly common to find Asian products in the United States. Going to any country in Asia nowadays, we are going to see a lot of the American icons ( 图标 ) everywhere. A few years ago when I was in Ho-Chi-Min City, formerly known as Saigon, I was com­pletely astonished at the number of billboards advertising products from multinational companies, many of them American. It is unforgettable for me—the vision of the spectacular Coca-Cola billboard on a Ho-Chi-Min Street. Living in the United Slates now, I am discovering many Asian products in America, from food to movies. In one day in San Francisco, or Seattle, or Houston, we can buy Sisheido cosmetics from Japan at the Galleria Mall, have sushi ( 寿司 ) and sashimi ( 生鱼片 ) in one of the many Japanese restaurants in the city, go to the cinema and enjoy the beautiful American-Chinese movie Crouching Tiger, Hidden Dragon, and take home spring rolls from one of the many Chinese restaurants in town. I understand that a great many people would like to hold hack the globalization process in the world because they think they are losing their own culture, but it is very difficult to stop this process. We can only try to be critical and choose what is best for us to have or to buy. However, many people think that young people are not free to choose when they are constantly exposed to attractive advertisements that are specially made to capture the youth market. Peaceful protests could be arranged just to help people to think about the situation, but the tendency in our world is that we want globalization, but we don't want to lose our own culture.
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【单选题】张三,男子,68周岁,身高175cm,体重76kg,安静时的心率为60次/分,求他的靶心率。
A.
109.7-144.1次/分
B.
115.2-133.6次/分
C.
109.7-133.6次/分
D.
115.2-144.1次/分
【单选题】CRM集成应用于()程序较高的企业,对这类企业CRM与财务、ERP/SCM,以及群件产品与Exchange MS Outlook和Lotus Notes等的集成应用是很重要的
A.
个性化
B.
信息化
C.
流程化
D.
电子商务化
【单选题】( )是记录客服各项工作的过程,承载各项运营管理数据,以及相关部门传递业务数据和动态的重要载体。
A.
计划
B.
方案
C.
报表
D.
记录
【简答题】如图,直线CD是线段AB的垂直平分线,则∠AOC=______°.
【简答题】写出ERP, SCM, CRM , DSS, EIS的中文含义。
【简答题】由曲线 轴所围成的平面图形绕轴y旋转而成的旋转体的体积 _ .(以分数形式作答,如:4/5)
【判断题】CRM出现完全出来ERP所不能处理的问题。()
A.
正确
B.
错误
【判断题】近代中国是从外国资本主义的侵略和中国人民的反侵略开始的。
A.
正确
B.
错误
【多选题】CRM与ERP的不同()
A.
ERP企业资源计划,管理企业内部应用,称为企业后台应用
B.
CRM客户关系管理,管理面向客户的前台应用
C.
ERP的目标是“节流”,CRM目标是“开源”
D.
使用人员不同,CRM主要给销售、服务、市场人员使用,ERP主要是订单处理人员、财务人员使用
E.
ERP的核心管理思想就是实现对整个供应链的有效管理,而CRM的核心思想是以“客户为中心”。
【单选题】如图,直线CD是线段AB的垂直平分线,P为直线CD上的一点,已知线段PA=6,则线段PB的长度为(  )
A.
3
B.
5
C.
6
D.
8
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