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• • 某日,一位外籍客人先生经本地公司订房入住某大酒店,要一个标准间预住两天。但在总台办理入住手续时,接待员告诉先生,他的预订只有 1 天。现在又正值旅游旺季,第二天的标准间难以安排。先生听后大怒,强调自己让本地接待单位在为他订房时是明确要住两天的,订房差错的责任肯定在酒店。由此,接待员与客人在总台成了僵持的场面。 • • 问题:1.请问接待员该如何妥善处理此事 ? • 2.该案例对酒店管理人员的启示是什么?
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参考答案：
举一反三
【单选题】The real wage rate measures the
A.
quantity of goods and services that an hour of work will buy.
B.
average weekly earnings in dollars of a worker.
C.
dollar value of an hour of work.
D.
dollar value of what a worker could earn in another job.
查看完整题目与答案
【单选题】The largest ever _____ 16th Asian Games is _____ huge success and the best ever in history. [     ]
A.
the; /
B.
/; a
C.
the; a
D.
/; /
查看完整题目与答案
【判断题】“启蒙运动”是一场针对封建社会的精神上的反叛运动。
A.
正确
B.
错误
查看完整题目与答案
【单选题】If the real wage rate is such that the quantity of labor supplied by workers is less than the quantity of labor demanded by firms,
A.
the economy is at full employment.
B.
there is a shortage of labor.
C.
the real wage rate will fall to restore equilibrium.
D.
actual real GDP equals potential GDP because firms make the decision about how many workers to hire.
查看完整题目与答案
【单选题】Suppose there is a rise in the real wage rate. As a result, the quantity of labor demanded
A.
increases.
B.
decreases.
C.
does not change because there is no change in the money wage rate.
D.
increases only if the price level also decreases.
查看完整题目与答案
【单选题】The real wage rate will fall if the
A.
labor supply curve shifts rightward and the labor demand curve does not shift.
B.
labor supply curve shifts leftward and the labor demand curve does not shift.
C.
labor demand curve shifts rightward and the labor supply curve does not shift.
D.
labor demand curve shifts rightward more than the labor supply curve shifts rightward.
查看完整题目与答案
【单选题】As the real wage rate increases, the
A.
quantity of labor supplied increases.
B.
supply of labor curve shifts rightward.
C.
supply of labor curve shifts leftward.
D.
quantity of labor supplied increases and the supply of labor shifts rightward.
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【单选题】父母的作用会对幼儿游戏的性质产生影响。( )往往倾向于与孩子玩嬉戏性游戏,选择与触觉有关、直接用肢体运动的体育游戏。
A.
父亲
B.
母亲
C.
幼儿
D.
教师
查看完整题目与答案
【单选题】The government announces a tax increase on workers' wages to take effect in the future. What happens to current employment and the real wage rate?
A.
Both employment and the real wage rate would increase.
B.
Both employment and the real wage rate would decrease.
C.
Employment would increase and the real wage would decrease.
D.
Employment would decrease and the real wage would increase.
查看完整题目与答案
【单选题】The best rooms in the hotel ____ the bay.
A.
regard
B.
examine
C.
overlook
D.
view
查看完整题目与答案
相关题目：
【单选题】The real wage rate measures the
A.
quantity of goods and services that an hour of work will buy.
B.
average weekly earnings in dollars of a worker.
C.
dollar value of an hour of work.
D.
dollar value of what a worker could earn in another job.
查看完整题目与答案
【单选题】The largest ever _____ 16th Asian Games is _____ huge success and the best ever in history. [     ]
A.
the; /
B.
/; a
C.
the; a
D.
/; /
查看完整题目与答案
【判断题】“启蒙运动”是一场针对封建社会的精神上的反叛运动。
A.
正确
B.
错误
查看完整题目与答案
【单选题】If the real wage rate is such that the quantity of labor supplied by workers is less than the quantity of labor demanded by firms,
A.
the economy is at full employment.
B.
there is a shortage of labor.
C.
the real wage rate will fall to restore equilibrium.
D.
actual real GDP equals potential GDP because firms make the decision about how many workers to hire.
查看完整题目与答案
【单选题】Suppose there is a rise in the real wage rate. As a result, the quantity of labor demanded
A.
increases.
B.
decreases.
C.
does not change because there is no change in the money wage rate.
D.
increases only if the price level also decreases.
查看完整题目与答案
【单选题】The real wage rate will fall if the
A.
labor supply curve shifts rightward and the labor demand curve does not shift.
B.
labor supply curve shifts leftward and the labor demand curve does not shift.
C.
labor demand curve shifts rightward and the labor supply curve does not shift.
D.
labor demand curve shifts rightward more than the labor supply curve shifts rightward.
查看完整题目与答案
【单选题】As the real wage rate increases, the
A.
quantity of labor supplied increases.
B.
supply of labor curve shifts rightward.
C.
supply of labor curve shifts leftward.
D.
quantity of labor supplied increases and the supply of labor shifts rightward.
查看完整题目与答案
【单选题】父母的作用会对幼儿游戏的性质产生影响。( )往往倾向于与孩子玩嬉戏性游戏,选择与触觉有关、直接用肢体运动的体育游戏。
A.
父亲
B.
母亲
C.
幼儿
D.
教师
查看完整题目与答案
【单选题】The government announces a tax increase on workers' wages to take effect in the future. What happens to current employment and the real wage rate?
A.
Both employment and the real wage rate would increase.
B.
Both employment and the real wage rate would decrease.
C.
Employment would increase and the real wage would decrease.
D.
Employment would decrease and the real wage would increase.
查看完整题目与答案
【单选题】The best rooms in the hotel ____ the bay.
A.
regard
B.
examine
C.
overlook
D.
view
查看完整题目与答案
参考解析：
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