DATE: April 22 FROM: Andrew Kim TO: Robert Dawson SUBJECT: Grand Opening Ceremony Hello Mr. Dawson, It was really pleased to talk to you on the phone earlier today. As I hope I made clear to you, it is absolutely essential that we have the sound system package we ordered set up on time, as per the contract signed last week. Ceremonies begin on April 27 at 6:00 p.m. sharp. Your set-up schedule is to include a complete sound check. We don't need a repeat of last time. Please note that due to construction, it is impossible to use Gate 1. So please have your trucks arrive at Gate 4, by 11:00 A.M. Our staff will call a construction foreman to escort you to the loading bays. In keeping with safety requirements, ensure your crew is equipped with safety vests and safety helmets, or our staff will ask them to leave the site. If you have any special electrical needs, please contact Philip Jackson, our plant manager. His cell phone number is 604-555-4123. Andrew Kim Event Coordinator St. Paul Recreational Center January 22 FROM: Robert Dawson TO: Mr. Andrew Kim SUBJECT: Re: Grand Opening Ceremony Dear Mr. Kim, It was good to have spoken to you yesterday in person. I wish to assure you that in my new position here at Perfect Sound I will try to provide you with as seamless a process as possible. Our sound expert, Michael Johnson, is currently scheduled to arrive at 3:00 P.M. to run the sound check, which we think will give us plenty of time to ensure everything will be up and running by the 7:00 P.M. start time. I note that our installation personnel will be required to wear safety vests and safety helmets. I think this requirement does not apply to Michael because he is not involved in the actual physical set-up. As regards electrical needs, I have already e-mailed Mr. Jackson all the necessary information. Please feel free to call me at 556-7658 with any concerns you may have. Thank you for selecting Perfect Sound! Sincerely, Robert Dawson Vice President Why does Mr. Kim write this e-mail?