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【简答题】
Social customs and the ways of behaving change. Things that were considered impolite many years ago are acceptable . Just a few years ago, it was considered to be impolite behavior for a man to smoke on the street . No man who thought of himself as being a gentleman would make fool of himself by smoking when a lady was in the room. Customs are also different from country to country. Does a man walk on the left or on the right of a woman in your country? Or doesn’t it matter? What about table manners? The Americans and the British not only speak the same language but also share a large number of social customs. For example, in both America and England people shake hands when they meet each other for the first time. Also, most Englishmen will open a door for a wonman or offer their seat to a woman , and so will most Americans. Promptness is important both in England and in America. That is , if a dinner invitation is for 6 o'clock , the dinner guest either arrives close to that time or calls up to explain his delay. The important thing to remember about social customs is not to do anything that might make other people feel uncomfortable especially if they are your guests. There is an old story about a man who gave a very formal dinner party. When the food was served, one of the guests started to eat his peas with a knife. The other guests were amused or greatly surprised , but the host calmly picked up his knife and began eating in the same way. I t would have been bad manners to make his guest feel foolish or uncomfortable. 小题1:The underlined phrase” make fool of himself” in the first passage means____ A.make himself strong B.make himself rich C.make himself comfortable D.cause himself to seem like a fool 小题2:According to the passage , the American and British _____ A.don’t speak the same language B.don’t have social custom in common C.do share a lot of social customs D.do have the exactly same social customs 小题3:If a dinner invitation is for six o’clock , the guest is supposed to arrive at ____ six A.nearly a minute or two later than B.a quarter to C.a quarter to D.much later than 小题4:The last example in the passage shows____ A.The correct way to use a knife at table B.that it is good manners not to make your guests feel foolish or uncomfortable C.that social customs and ways of behaving change too fast D.promptness is important both in England and in America 小题5:Which of the following do you think is the best title for this passage? A.Social Customs and Customs B.Social Life C.American and British Customs D.Promptness is Important
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参考答案:
举一反三
【判断题】埃里克森认为 ,2-3岁的儿童所面临的危机是发展首创性与克服内疚感.
A.
正确
B.
错误
【多选题】顾客满意度指标包括( )
A.
社交
B.
商品
C.
服务
D.
信誉
【判断题】无规线团是线形高分子在溶液和熔体中的主要形态。( )
A.
正确
B.
错误
【简答题】顾客满意指标包括顾客满意率、平均顾客满意度、顾客投诉率、投诉回复率和( )等。
【判断题】无规线团是线型高分子在溶液和熔体中的主要形态。(    )
A.
正确
B.
错误
【多选题】在顾客满意度测评时,与“购买”有关的顾客满意度指标包括( )。
A.
公司名誉
B.
获得的难易和方便程度
C.
处理顾客抱怨
D.
可靠性
E.
礼貌与沟通
【多选题】在顾客满意度测评时,与“服务”有关的顾客满意度指标包括( )。
A.
保修期
B.
获得的难易和方便程度
C.
处理顾客抱怨
D.
可靠性
E.
问题解决
【简答题】V. 沸腾 , 点沸
【多选题】顾客满意度指标中与产品有关的指标包括( )。
A.
特性/经济性
B.
可靠性
C.
保修期或担保期
D.
美学性
E.
安全性
【简答题】埃里克森(E.H.Erikson)认为,2~3岁的儿童所面临的危机是发展首创性与克服内疚感。(    )
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