Which statement is Gray’s opinion?________
A.
Negotiator needed to have a good understanding of their reaction during negotiation.
B.
Negotiator who overreacting to the other party are likely responding to something inside himself and they need to learn to manager his feeling during the negotiation process
C.
Active listening is frequently used in interviews and therapy settings as a way to encourage a person to speak more freely
D.
Rather than challenging and confronting the other’s negotiation statements by bolstering one’s own statements and position, negotiator can responds with statements that probe for the confirmation and elaboration