Passage 2 Directions: Listen to a short passage three times. When the passage is read for the first time, listen for its general idea. When the passage is read for the second time, fill in the blanks with the exact words you hear. When the passage is read for the third time, check what you have written. The New York Police Department (NYPD) announced it will form a new unit to search social media as part of the combined efforts against criminals. This is an official (1) ________ to criminals’ growing use of some websites to plan and celebrate (2) ________ achievements. A police chief, Kevin O’Connor, is in (3) ________ of an NYPD unit created specifically to comb social media sites like Facebook, Twitter and BlackBerry Messenger for information on planned crimes and their offenders. The efforts against criminals have linked social media to increasing incidents of robberies in the United States and the recent rioting in London. Public safety agencies are (4) ________ looking to step up their efforts in order to better protect citizens against these trends. In the London riots in particular, the police suspect the rioters (5) ________ BlackBerry Messenger to coordinate and plan their riots. Police there are working with BlackBerry Messenger to identify those messages that are (6) ________ to burning and robbing London stores. BlackBerry Messenger and other smartphone messaging services make it hard for the police to (7) ________ criminal activity, especially if they aren’t as (8) ________ with the technology as the offenders are. The NYPD unit intends to educate officers about such technology to (9) ________ this defect. For social media providers and smartphone makers, the criminals’ preference for their products is putting them in the sticky position of determining how to assist police efforts without (10) ________ lawful customers’ privacy.