Operator : Business Design Center. Good morning . Can I help you? Wang : (1) _________________________? Operator : (2) ________________________? Wang : This is Miss Wang from Shanghai No.1 Shoe Factory. (3) ___________________. Operator : One moment , please. (Pause.) Wang : Hello? Operator : I’m trying to connect you. (4) __________________. Operator : Hello, Miss Wang , (5) _______________. Mr. Smith’s number is ringing. Wang : Thank you. A. You’re through. B. Who’s calling , please? C. Hold the line , please. D. May I speak to Mr. Smith, please? E. I’m phoning from Shanghai.