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【多选题】
以下哪几项属于客户关怀的手段( )A.
处理客户的投诉与抱怨
B.
主动电话营销
C.
提供网站服务
D.
免费、提供额外服务
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反馈参考答案：
举一反三
【单选题】Antique furniture ______ .
A.
may have had many former owners
B.
is on sale mainly in London salerooms
C.
has usually been polished before being sold
D.
has usually been rejected
【单选题】Which of the following may best describe the tone of the speech by the former U.S. President Carter?
A.
Doubtful and uncertain
B.
Friendly and hopeful
C.
Serious and critical
D.
Casual and friendly
【单选题】The science lab being built in our school is ____________ the former one.
A.
twice as big as
B.
twice more bigger than
C.
as twice big as
D.
the twice size of
【简答题】正午的骄阳晒得他汗流浃背。
【单选题】—May I ask you why you left the former company? —
A.
Because I'm very co-operative and have good teamwork spirit.
B.
Because I want to change my working environment and seek new challenges.
C.
Because I have worked for two years with an American Company.
【简答题】单片机内包括组成微机的主要功能部件 、 和 。
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