Complete the passage with suitable words from the word bank. You may not use any of the words more than once. text smiley submission non-verbal information communication comparison function misinterpreted encountering emojis instructions cellphones means images We know that in public speaking, correct use of gestures will help get across our messages better. Emojis that flourish in our daily 1) ________non-verbal____ communication can serve this function, too, if employed properly. In recent years, I’ve noticed with amazement how emojis like 2) ________smiley___ faces have crept into ( 逐渐融进 ) my office life. Supervisors start the day by issuing 3) _____instructions______ ending with an emoji, such as “a cup of coffee” on WeChat. Even the secretary sends the reminder to all for the 4) ______submission_____ of the next day’s work plan, with an icon of a red rose. Emojis work like arms and hands in a speech that help me emphasize a point or ensure what I say is not 5) ____misinterpreted_______. But emojis, especially those pictures with Chinese characters, are not for everybody and most probably not appropriate for business 6) _______communication________. Chinese emoji users are predominantly young people led by millennials who send the most emojis per day. In 7)_____comparison_____ , users aged 40 or older account for only a small fraction of emoji fans. Older users who want to be “on trend” may sometimes find they’re 8)_____________ embarrassment. Once I sent a new emoji with Chinese characters “I’m panicky,” one of the colleagues quickly pointed out, “Even you’re using it!” And often, people disagree on what certain 9) ___encountering_______ are supposed to represent. When writing this article, I’ve checked with several colleagues on the meaning of an emoji stored in our 10)______cellphone s_____, and we were surprised to realize how our understanding could differ from each other.