A project manager essentially needs good interpersonal skills. He/She should clarify people's __________ but avoid _____________ and include all members of the team in the _________. A successful PM also knows how to _________ tasks to different people, is excellent at ___________ , is detail-focused, but is also able to stand back and see the ________. Organisational skills and __________ the team are key, as is the ability to ensure everyone fully understands the ________.