Manager, I am an exchange student from China. Yesterday, I went to your cinema to see a film. The film was very well, but I did not enjoy it because there were some problem in the cinema. First, the film was delayed as there were so much advertisements at the beginning. It was rather annoyed. Second, the sound of the film was too loud that I could hardly bear. The EXIT signs could not be seen clearly, which presented potential safety hazards. If something terribly should happen, it will be difficult for people to get out quickly. As a visitor to your city, I’m disappointed with my experience in your cinema. I am writing a letter in the hope that you can consider about these problems and make more improvements. Yours faithfully, Li Hua