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【多选题】
以下哪些是声誉风险管理中应强凋的内容?（ ）A.
明确商业银行的战略愿景和价值理念
B.
有明确记载的声誉风险管理流程及政策
C.
深入理解不同利益持有者对自身的期望值
D.
有明确记载的危机处理或决策流程
E.
建设学习型组织
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反馈参考答案：
举一反三
【单选题】Speaker A: Sorry,I am late.I miss the bus. Speaker B:
A.
I won’t forgive(原谅)you.
B.
It’s OK. But you’d better go out earlier next time:
C.
Yes, it is.
【简答题】It's time to go home now. I am on a bus on a rainy day, and a woman with a dog gets on the bus. It is a big dog and its feet (脚) are not clean. I don't want the dog to sit next to me. But the woman s...
【简答题】I am ___a bus/metro, and I am getting ready to get ___. I am ___a taxi, and I am getting ready to get ___.
【单选题】听力原文： Hello, I was once a hostess. Now I am on my first bus trip and I'm quite surprised at the services offered during the trip. Included are meals on the way, rest rooms and public address announcem...
A.
By bus.
B.
By air.
C.
By train.
【单选题】听力原文： Hello, I was once a hostess. Now I am on my lust bus trip and I'm quite surprised at the services offered during the trip. The services they offered includes meals on the way, rest rooms and pub...
A.
By bus.
B.
By air.
C.
By train.
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