Ticket-booking Policies General Policies * Once the flight ticket has been issued, the name on the ticket cannot be changed. * Ticket is non-refundable( 不能退款的 ). * Please review your itinerary( 行程安排 ) immediately. If any problems arise before or during your trip, you must call our booking offices right away. If you wait until you return, it’s too late. * There are times when we are unable to confirm a booking. In that case we will attempt to reach you by phone and email. You must call us back within 48 hours or we may not be able to offer you the booking price. Change Policies * If you change your booking, airlines may charge a fee --- $ 150 to $ 200. * Some tickets do not allow any changes. Need to change or cancel your trip? Visit our website to check the fees and rules before you decide. Cancellation( 取消 ) Policies * If you cancel your booking you will not receive any money back. * You may apply part of your ticket price towards future travel (for a limited time, usually a year).