As we all know, friendship is very important in our life, and being a nice person, i.e. a good listener or a door opener, is a key factor to build close (1) ________ with others. therefore, many people (2) ________ how to be a nice person. one of the primary tasks of a good person is to stay out of other's (3) ________, so the listener can discover how the speaker views his situation without (4) ________ the flow of talk. Good listeners or door (5) ________ typically have the following elements. A description of the other person's (6) ________ language to show that you are worried about him and that you want to (7) ________ her with good will, such as: You don't seem yourself these past few days, do you? You seem burdened by something. Is that right? You look tired today. What's wrong? Something unpleasant happened to you? Want to talk about it? Don't mope around all day. That won't help anything. Sometimes being afraid of (8) ________ his listener, a speaker needs to be a good door opener to encourage him to (9) ________ on talking. In this situation, minimal encouragement which means just a few words can let the speaker know you are (10) ________ and interested in his talk. There are many brief responses that the speaker can use. Tell me more. I'm interested in what you are talking. Oh?/Yes?/Really? For instance... I see. Gosh. Right, and?/And then?/Go on..., please. Sometimes you need to say more to (11) ________ a speaker to talk further, but you should allow the speaker room to think how much he wants to say (12) ________ being intrusive. Skillful door openers don't (13) ________ it. See the following example. A: I can (14) ________ you are in trouble. You know you can talk to me. B: I don't feel like it now. A: Sure, you really ought to (15) ________ it off your chest when it bothers you. B: I agree. I'll tell you (16) ________ at the proper point. A: Thanks for your (17) ________, but the time talk is when you are feeling things...