入住登记服务礼貌用语 服务 礼貌用语 英文 欢迎光临我们大酒店 ! Welcome to our hotel. 早上好!这是接待处。 Good morning. This is reception desk. 我要登记住宿。 I’d like to check in, please. 您预订了吗? Have you made a reservation? 先生,你有没有预订? Do you have a reservation with us, sir? 您用什么名字预订的? In what name did you make your reservation? 您什么时候预订的? When did you make the reservation? 您有确认单吗? Have you got a confirmation note? 我来查看以下预订单。 Let me look through our reservation list. 让您久等了。 Thank you for your waiting, sir. 对了 ,这 儿是有您预订的房间。 Yes, we do have a reservation for you. 服务礼貌用语 英文 对不起,我们没有您的预订记录。 I’m sorry, we don’t have a record of your reservation. 请出示一下您的护照和签证。 Would you please show me your passport and visa? 我需要用一下您的身份证。 I need your ID card for just a moment. 请填写这个表格并预付一百美元。 Would you mind filling in this form and pay $100 in advance? 请在这份登记表上签字。 Please sign the registration form. 这是您的预付款收据。请收好。 This is a receipt for paying in advance. Please keep it. 夫人,给您房间的钥匙。您的房间号码是 1221 。 Here is your key, madam. Your room number is 1221. 对不起,我们已经客满了 。 Sorry, we have no vacant room for you. 行李员领您去。 The porter will show you the way up. 希望您在我们这里住得愉快。 Hope you’ll have a happy stay here. 入住登记服务礼貌用语