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【简答题】
餐饮服务的好坏不仅直接关系到饭店的（）和形象，也直接影响饭店的（）和（）。
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反馈参考答案：
举一反三
【简答题】target audience
【单选题】Greatly moved by the movie, __________.
A.
tears came to the audience’s eyes
B.
the audience could hardly hold back tears
C.
tears could hardly be held back
D.
the audience’s eyes were filled with tears
【单选题】由国际标准化组织和国际电信联盟共同提出的开放系统互连参考模型中共有(1)层，通信子网覆盖其中的(2)层，参考模型的最高层则为(3)层。对等层之间的通信必须遵循共同的协议，例如EIA-RS232C和HDLC就分别是一种(4)层和(5)层的协议。
A.
1～2
B.
1～3
C.
2～3
D.
7
E.
4～6
【单选题】As a speaker, you should use audience analysis to:()
A.
Adapt your topics to the audience, situation and occasion.
B.
Adapt your choice of supporting materials to the audience, situation and occasion.
C.
All of the answers are important factors in effective adaptation.
D.
Adapt your purpose to the audience, situation, and occasion.
【单选题】【C9】
A.
program-designing
B.
audience-participating
C.
audience-rating
D.
program-trading
【单选题】To be audience-centered means
A.
to search for what audience like.
B.
to ask audience to revise your speech draft.
C.
to keep the audience foremost in mind at every step of speech preparation and presentation.
D.
to ask audience to choose speech topic for you.
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