How to approach Reading Test Part Four •This part of the Reading Test tests your vocabulary. •Read the whole text quickly to find out what it is about. As you read, try to predict the words that might fill the gaps. •Look at the four possible answers for each gap and cross out any obviously incorrect words, •Then read both before and after each gap to decide which word should go in it. The word needs to fit both the meaning and the grammar •After completing all the gaps, read the whole text again to check your answers, ? Read the text on the opposite page about decision-making. ? Choose the best word from below to fill each gap. ? For each question 21-30, mark one letter (A,B,C or D)on your Answer sheet. Decisions, decisions ... Poor decisions are commonplace. In fact, they are often institutionalised In the workplace, poor decisions (21) good ones in many situations. While management consultants (22) companies on many aspects of running a business, basic decision-making is often (23) out of the equation. Professor Larry Phillips, who teaches at the London School of Economics, says: 'Because we make decisions all the time, it is (24) that we know how to do it.' It is a skill which is supposed to come (25) but many of us would fare better with coaching. Psychologist Rob Yeung of consultancy Kiddy & Partners says millions of pounds are lost in business because the wrong people are hired. 'Although businesses may be quite good at (26) the terrible candidates from the mediocre ones, they aren't very good at (27) those who are just good from those who are excellent.' And many businesses have procedures that repress good decisions. Phillips says: 'One of the most commonplace problems is that people are held to (28) without the requisite responsibility to meet that authority .That creates tremendous anxiety.' For instance, you will see manufacturing departments which are (29) by the sales income they achieve - but the sales price is set by someone else. Managers will often be blamed by their bosses for a downturn in commercial activity when the true culprit is market conditions. 'There is a failure to understand variability,' says Phillips, who bemoans the (30) tendency to judge companies by their last quarter's results alone. (21)