听力原文： Social distance may affect / how openly employees speak about their work. People of the same rank / may talk frankly to one another / about how things are going. However, they may be less honest / with someone higher up in the hierarchy--for fear of prejudicing their position in the company. For this reason / employees often alter the facts / to tell the boss what he or she wants to hear. One way of reducing social distance / is to cut down the ways / in which employees can indicate higher status. Physical distance can affect / how well people communicate. The farther away one person is from another, the less often they communicate. Some research has shown / that when the distance is more than 10 meters, the probability of communicating / at least once a week is only 8%. The most important thing for all managers to remember / is that communication is a two-way process. They should encourage their employees to ask questions / and to react to what the managers are saying. / (1)