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【单选题】
1-1服务的最显著特点是具有无形性,它给服务营销带来的影响是A.
服务质量控制的难度较大
B.
服务不容易向顾客展示或沟通
C.
供求矛盾大
D.
顾客参与服务过程
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反馈参考答案：
举一反三
【单选题】Chartered companies were NOT granted the ______ by the British King or Queen.
A.
economic rights
B.
political authority
C.
judicial authority
D.
diplomatic authority
【单选题】Chartered companies were NOT granted the _____ by the British King or Queen.
A.
Political authority
B.
judicial authority
C.
economic rights
D.
diplomatic authority
【简答题】The scientific definition of “1 meter” is: the length of the path travelled by light in vacuum during a time interval of _______________ seconds.
【单选题】The gravitational force exerted by the Sun on the Earth holds the Earth in an orbit around the Sun. Let us assume that the orbit is perfectly circular. The work done by this gravitational force during...
A.
zero
B.
positive
C.
negative
D.
impossible to determine
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