From: Kenan Beauchamp [kbchamp@webexec.net] To: Customer Service [customer.service@hucnv.com] Subject: December bill request Date: January 11 To Whom It May Concern: My account with Henderson Utilities Company is set up such that my monthly utility bills are directly deducted from my checking account. I noticed this month that $187.33 had been deducted from my account for utilities. Since becoming a customer of HUC, my monthly utility bill has never exceeded $150. Since I never received a paper bill from you, I'd like to request a copy of the bill to ensure that I was not overcharged for any services. Thank you. Sincerely, Kenan Beauchamp Henderson Utilities Company 43 Warm Springs Road Henderson, Nevada 89014 (702) 493-4343 Account number: 920-53-10332 Name: Kenan Beauchamp Address: 19 Galleria Drive Henderson, Nevada 89002 Billing period: December 7 - January 7 Due date: January 23 Total amount due: $187.33 Water: $31.87 Electricity: $42.11 Gas: $113.35 Open an online billing account today to have your bills delivered to your e-mail account. With online billing, you can also pay your bills online. To sign up for an account, visit www.x.com/onlinebill. According to the letter, what is true about Mr. Beauchamp's account?