Listening Dictation Listen to the following short passage and fill in the blanks with the words you have heard. Peter: Morning! Thank you for calling HP Support One 1 Support. My name is Peter. May I get your name please? Joe: Hey, Peter, this is Joe. Peter: Good morning, Joe. Is this an 2 case or a new case? Joe: A new 3 . Peter: All right. Let me start out with your phone number please. Joe: Mine is 8047470422, 4 6611. Peter: And the number you call in under? Joe: 48640 Peter: And the 5 of the unit? Joe: Serial number is UFU321023-Season Charley. Peter: Ok...Oh...they here... over there...Well...That one there 6 the serial number and the 7 here, 8 on May 22. Joe: I can’t 9 it out just one call to make sure... Peter: You don’t know unless 10 ...it’s always the best thing to do. Do you want a case number, would that you? Joe: That’s ok. Peter: That’s ok? Joe: All right. Peter: Thank you for calling HP. Have a good day. Joe: You do. Peter: You bet. Bye-Bye. Joe: Bye-Bye. Keys: Desktop existing issue extension serial number based on database expired figure Check