听力原文:M: You will have to forgive me if I sound angry. But I am terribly upset. W: Well, what seems to be the trouble? M: This ear! You just sold it to me six months ago. And now it looks as though I'll have to get a new transmission. W: That's a little unusual. I've never heard of that kind of problem before. M: I had the car in here just a couple of weeks ago because the oil light on the dashboard stayed on all the time. W: I think I remember that. We had that fixed up, didn't we? M: Sure. The light stayed off after that. But that's when the other trouble started. W: What other trouble? You know that since you bought the car here, we'll do every thing we can to help. M: That's what they said in the service department. Anyway, I heard this terrible rattling in the motor, and then the car just seemed to lose all its power. I couldn't even get up the hill in front of my own house. W: Did you get in touch with us about that? M: It happened on a Sunday. I had to have the car towed to my own service station. And when they looked at the motor, they said the transmission had been burned out. On a car that's only six months old, I never heard of anything like this—especially in a fancy, expensive car like this one. W: Well, maybe that's covered by the warranty. Let's go into the manager's office and talk this matter over. Where did the conversation probably take place?