Section C Hello,passengers of Flight ____11_____ for Shanghai.The departure gate for this flight has been changed to 14C. And there will be a slight departure delay ____12___ the late arrival of the incoming flight.We _____13______ for the inconvenience we have brought to you.It also looks like the flight is slightly overbooked,so we are ______14_________ complimentary round -trip tickets to a few passengers willing to take a later flight. Anyone who is interested please contact the agent at Gate 14C. Thank you for your ___15_______.