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?Read the text below about customer care． ?In most of the lines(41-52)there is one extra word．It is either grammatically incorrect or does not fit in with the sense of the text．Some Iines，however,are correct． ?If a line is correct．write CORRECT on your Answer Sheet． ?If there is an extra word in the line．write the extra word in CAPITAL LETTERS on your Answer Sheet． 41．as well．While our Customer Helpline(charged at local rates)is the 42．first point of contact with when you want to make an enquiry and 43．we receive a huge number of calls from customers-on 44．average，there are 50，000 calls a one week．Avai lable 24 hours 45．a day，seven days a week，365 days a year，our Helpline on advisors 46．aims at to answer 95 per cent of all calls within 15 seconds．There 47．are more than 200 advisors，working in around the clock to 48．provide for this service．backed by a further 80 support staff 49．who do handle any necessary paperwork．Although our target 50．is to reply to letters within 10 working days，NatElectric regularly 51．responds within three to four days，and we are especially proud of the 52．very high standards achieved of our customer relations team． (42)
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举一反三
【单选题】下列关于核酸结构的叙述错误的是
A.
双螺旋表面有一深沟和浅沟
B.
双螺旋结构仅存在于 DNA 分子中
C.
双螺旋结构也存在于R NA 分子中
D.
双螺旋结构区存在有碱基互补关系
【简答题】呼叫中心实训系统——题集执行——练习目录——课程实训题——客户沟通能力教程——客户沟通技巧——了解有效沟通——第 1 题。
【简答题】呼叫中心实训系统——题集执行——练习目录——课程实训题——客户沟通能力教程——客户沟通技巧——了解有效沟通——第 28 题。
【简答题】呼叫中心实训系统——题集执行——练习目录——课程实训题——客户沟通能力教程——客户沟通技巧——了解有效沟通——第 41 题。
【简答题】呼叫中心实训系统——题集执行——练习目录——课程实训题——客户沟通能力教程——客户沟通技巧——了解有效沟通——第 42 题。
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