A friend of mine is a department manager at a large company. His secretary requested a 10% salary raise. The problem was that 10% was a large raise compared to 5% other employees had received. Was there a win-win(双赢)way out of this problem? As they looked at the possibilities, several ideas appeared. The company starts work at 8 a.m. and closes at 5 p.m.. The manager learned that his secretary got caught in heavy traffic every evening on the way home. They agreed to have her work from 7:30 a.m. to 4:30 p.m. This saved her at least 20-25 minutes driving time, a benefit to her at little or no loss to the company. They then studied her job in detail. Before long they jointly developed a new idea which gave her more responsibilities, and, at the same time, more interesting work. Both parties benefitted from the chaged arrangement of work. The raise itself was then discussed. A decision was made by agreeing on 6% raise for three months and then an additional 2% later if the new responsibilities were properly performed.