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【简答题】I _________ (watch) TV when someone knocked at the door．
【单选题】When “reading” someone’s facial expression, which of the following is most difficult to know?
A.
when someone is happy
B.
when someone is surprised
C.
when someone is lying
D.
when someone is feeling angry
【单选题】When is it okay to interrupt someone?
A.
When a person has been talking for a long time and not given anyone else a turn to speak.
B.
You should never interrupt.
C.
Someone is giving a formal speech, and you have nothing to add.
D.
You should always interrupt as soon as you have something to say.
【单选题】_____ the ladder, get someone to hold it.
A.
When climbed
B.
When to climb
C.
When climbing
D.
When one climbs
【多选题】下列说法哪些是正确的？
A.
随行就市定价法属于需求导向定价法。
B.
是否对所销售的商品拥有所有权是区分经销商和代理商的主要标志。
C.
生产企业通过收购或兼并为其提供原材料的企业，以实现扩张或增长，这被称为前向一体化。
D.
人员推销具有双向沟通的特征。
E.
品牌和商标是两个不同的概念。
【简答题】对单向劝导式绩效面谈的表述，正确的有 (A)对于哪些参与意识不强的下属，效果不佳 (B)它对于改进员工行为和表现，效果十分突出 (C)属于单向性的面谈，缺乏双向的交流和沟通 (D) 容易堵塞上下级交流渠道，难以给下属申诉的机会 (E)要求主管具有较强的说服力，能运用各种方法激励下属
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