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【多选题】
“以顾客为中心”就是要( )A.
对客服务项目的设定和质量标准制定，必须符合顾客的需求与期望
B.
测量顾客的满意程度并根据结果采取相应的活动措施
C.
及时将反映顾客需求和期望的质量标准和相关信息在客房部全体员工中进行沟通
D.
理解顾客当前和未来的需求
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举一反三
【简答题】Zoe Cha mbers was a successful PR (Public Relations) consultant (顾问) and life was going well—she had a great job, a beautiful flat and a busy social life in London. Then one evening in June last year,...
【单选题】She said she would work it out herself, _____ask me for help.
A.
and not to
B.
but not
C.
and prefer not
D.
rather than
【简答题】Translate the following sentence into Chinese. 1. Defense lawyers are desperately searching for a character witness to testify on behalf their . 2. Winnie had no sooner seen the cockroach than s...
【简答题】Zoe Chambers was a successful PR (Public Relations) consultant and life was going well—she had a great job, a beautiful flat and a busy social life in London. Then one evening in June last year, she r...
【单选题】假定AB为一个类,则语句:AB x();的含义是( )
A.
声明AB类的构造函数，函数的返回值是AB类对象
B.
声明了一个函数x，该函数无参数，返回值是AB类对象
C.
定义AB类对象x，调用无参构造函数
D.
是一种错误的表示
【简答题】Zoe Chambers was a successful PR(Public Relations) consultant and life was going well — she had a great job, beautiful flat and a busy social life in London. Then one evening in June last year, she re...
【多选题】犯罪嫌疑人李某涉嫌诈骗罪，M县公安局决定对其取保候审，责令李某提供保证人。下列可以作为保证人的有()。
A.
李某的大哥，现为M县人民检察院工作人员
B.
李某的二哥，现因涉嫌盗窃罪被监视居住
C.
李某的弟弟，现为某小学一年级在校学生
D.
李某的姐姐，现为M县某律师事务所律师
【简答题】Reading comprehension. Zoe Chambers was a successful PR (Public Relations) consultant and life was going well-she had a great job, a beautiful flat and a busy social life in London. Then one evening i...
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