二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确写“T”错误写“F”。 Good Communication Skills - Key to Any Success Good communication skills are the key to success in life, work and relationships. Without effective communication, a message can turn into error, misunderstanding, frustration, or even disaster by being misinterpreted or poorly delivered. The steps for good communication skills: 1. Know what to say. Understand clearly the purpose and intent of your message. 2. Know how to say. Begin by making eye contact, which shows confidence. Then pay attention to your body language. 3. Listen. After you've finished talking, you should stop, listen, and look for feedback and clues of comprehension. 4. Reach understanding. To communicate well is to understand and be understood. More Tips for Developing Good Communication Skills: 1. The better you are able to express yourself, the better your ability to communicate. 2. Practice your listening skills. Be considerate of other speakers by waiting until they are done before stating your views. 3. Learn to understand and appreciate different views by being open-minded. It will in turn, gain you more cooperation and understanding. 4. Avoid trying to communicate when in an emotional state. Take time to consider your position through before speaking. When you take the time to develop good communication skills, it means you open yourself up to better relationships, more career opportunities, and increased self-confidence. Moreover, you reach higher levels of mutual understanding and cooperation while successfully attaining your goals. 1. A message must be understood, interpreted or delivered correctly with communication.