I consider myself something of an expert on apologies. A quick temper has 36 me with plenty of opportunities to make them. In one of my earlier 37 , my mother was telling me “Don’t watch the 38 when you say, ‘I’m sorry’. Hold your head up and look at the person in the 39 , so he’ll know you 40 it.” My mother thus made the key point of a(n) 41 apology: It must be direct. You must never 42 to be doing something else. You do not 43  a pile of letters while apologizing to a person   44 in position after blaming him or her for a mistake that turned out to be your 45 . You do not apologize to a hostess, whose guest of honor you treat 46 , by sending flowers the next day without mentioning your bad 47 . One of the important things we should do for an 48 apology is a readiness to 49 the responsibility for our careless mistakes. We are used to making excuses, which leaves no 50 for the other person to 51 us. Since most people are open-hearted, the no-excuse apology leaves both parties feeling 52 about themselves. That , after all, is the 53 of every apology. It 54 little whether the apologizer is wholly or only partly at fault. Answering for one’s 55 encourages others to take their share of the blame. 小题1: A．provided B．mixed C．compared D．treated 小题2: A．dreams B．courses C．memories D．ideas 小题3: A．side B．ground C．wall D．bottom 小题4: A．mind B．soul C．face D．eye 小题5: A．imagine B．enjoy C．mean D．regret 小题6: A．useful B．successful C．equal D．basic 小题7: A．pretend B．forget C．refuse D．expect 小题8: A．hold on B．put away C．look through D．pick up 小题9: A．poorer B．weaker C．worse D．lower 小题10: A．fault B．reason C．result D．duty 小题11: A．cruelly B．freely C．roughly D．foolishly 小题12: A．manners B．excuses C．efforts D．roles 小题13: A．active B．effective C．extra D．easy 小题14: A．raise B．perform C．admit D．bear 小题15: A．situation B．need C．sign D．room 小题16: A．advise B．forgive C．warn D．blame 小题17: A．wiser B．warmer C．better D．cleverer 小题18: A．purpose B．method C．end D．advantage 小题19: A．cares B．matters C．depends D．remains 小题20: A．facts B．states C．rights D．actions