Comprehension P art 2 Finish the summary of the passage about customer service managers. A customer service manager is responsible for_(1)___ hi S/her customers needs; developing a customer service policy, or handlin g(2)____ enquiries from customers.A customer service manager should be able to make informed decisions and manage the department wisely. The work of a customer service manager might (3)____ depending on the type and the size of an organization, but the typical work activities tend to be similar, which include(4)___ with customers, handling complaints or any problems, discussing with other managers how to improve customer service, helping in(5)____ staff and providing appraisals, and training and supervising the customer service staff to deliver services.