Jasmine really felt bad about the mistake in the email she sent recognizing top performers for the previous month. She worked on it last thing Friday before heading out on vacation. In her rush, she had simply composed the message directly into an email with no pre-writing. As soon as she hit “send,” she realized she’d confused the employee names and customers names for the top performers. Now her manager was calling her in to talk about the mistake. Worse yet, she was asked to bring in her notes on the email. Was Jasmine right to think her boss was asking for too much to ask her for her notes?