• Good morning, Friendship Hotel, 1 . May I help you ? • Yes, I would like to reserve a 2 from 3 . • One moment please... yes, sir, we have a room 4 . • What’s the 5 per night? • 165 US dollars. Will that be all right? • Yes, that will be fine. • May I have your name and telephone number? • Sure. My name is Mr. Hibbard. That’s 6 . my telephone number is 0044-0253-720299. • Thank you, Mr. Hibbard. You’ve reserved a double room from the 4 th to the 6 th of July ,and the telephone number is 7 . • Yes, that’s right, thank you. • It is my pleasure. We look forward to your arrival.