Task 1 Fill in the blanks with the words given below. inconvenience otherwise hearing but ask ensure shipment inform Dear Sirs, I am writing to____1____ you that the goods your company shipped for us have not been supplied correctly. On 1 November 2008 we consigned (托运) 12,000 super long-life batteries to your company for ____2____. The consignment (托运的货物) arrived yesterday, _____3______ it contained only 10,000 batteries. This error put our firm in a difficult position, as we had to make some emergency purchases to fulfill our commitments to all our customers. This caused us considerable ____4________. I am writing to ____5____ you to make up the shortfall immediately and to ____6_____ that such errors do not happen again. ____7_____, we may have to look elsewhere for shipment. I look forward to ____8______ from you by return. Yours faithfully, Jack Walters Jack Walters Purchasing Officer