【简答题】书面表达。请阅读以下一则来自China Daily 的报道: Beijing--A great many people in several cities of East China are suffering from viral conjunctivitis, commonly known as 'pink eye.' Nearly 5,000 have asked for medical h...
【简答题】High-quality customer service is preached(宣扬) by many ,but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of a store, but instead will aler...