听力原文:W: I bought a camera from your store last month. Here is my receipt. I know it's just past the warranty period, but the camera hasn't been working properly for quite some time, and now it's not focusing at all. M: I'm sorry you've had the problems with it. It seems that the camera has suffered some kind of damage. Anyway since you've been a regular customer of us, I'll just give you a replacement instead. Q: What will happen between the man and the woman? (14)