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现代汽车维修企业一般采用以客户为中心的服务运作流程，归纳为( )，预约准备、( )、维修前说明、( )、质量控制、维修交车和维修后跟进等八个步骤A.
预约
B.
接待
C.
派工和作业
D.
维修交车
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【简答题】translate the following into Chinese. Employment Application Form.doc
【简答题】A．make B．do C．get D．form
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【简答题】Directions: In this section, you will hear 20 short conversations. At the end of each conversation, a question will be heard about what was said. You will hear the conversation and the question only o...
【简答题】Passage One Questions 11 to 13 are based on the passage you have just heard. 11. A) In about 20 years. B) Within a week. C) In a couple of weeks. D) As early as po...
【简答题】Section B Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you ...
【简答题】You should spend no more than 20 minutes on this task. You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline and expl...
【简答题】听短文 Passage One Questions 11 to 13 are based on the passage you have just heard. 11. A) In about 20 years. B) Within a week. C) In a couple of weeks. D) As early a...
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