第二单元 Complete the company profile of a French energy company, by choosing the correct world A-D below to fill each group. EDF is one of the largest electricity companies in the world with a turnover of 59 billion Euros in 2006. Its (1) ______ are in Paris, and it is the dominant player in France, with over 80% of the market. Its largest (2) ______, 100% owned by EDF, is EDF-Energy which supplies over five million customers in the UK. The company has three main (3)______ ; electricity production, of which 70% comes from nuclear power (4)_______ ; distribution; and retail or supply. The first two are very technical activities. The third, retail, is more customer focused. Nowadays, most customer contact is handled by (5)_______ centers, where operators manage customer enquiries online or over the telephone. Electricity is an unusual product. It cannot be stored in a warehouse like other goods. What you produce has to be consumed immediately. So, supply and demand have to be balanced exactly on a day by day, or hour by hour basis. 1.A base B foundation C headquarters D seat 2.A subsidiary B subsidy C substation D daughter 3.A agencies B corporations C holdings D divisions 4.A factories B plants C branches D centers 5.A call B phone C ring D telecom