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【单选题】
下列属于花卉的是( )。A.
鹅掌柴
B.
橡皮树
C.
龟背竹
D.
一品红
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举一反三
【简答题】Customer relations_________A. develops
from the complaint department which handled such problems as consumers' negative comments, the returning of goods and
so on B. is a better-sounding name for the ...
【单选题】文艺复兴时期意大利诗人但丁说: “道德常常能填补才能的缺陷,而才能却永远填补不了道德的缺陷。” 这句话是什么意思? ( )。
A.
才能更重要
B.
道德更重要
C.
道德和才能都重要
D.
A.道德和才能都不重要
【单选题】古往今来，无论那些对历史作出过较大贡献的政治家、思想家、军事家、文学艺术家，还是那些在祖国历史发展中起着决定作用的千千万万普通劳动群众，启迪、指引他们壮丽人生的一个共同思想因素是（）
A.
社会主义
B.
集体主义
C.
爱国主义
D.
民族主义
【简答题】本地DNS服务器已解析过 www..com。后又有请求 要解析www.tudou.com,这时本地DNS服务器要经过 台DNS服务器才能拿到IP地址。
【单选题】According to the passage, the complaint department was renamed the customer relations department ______ .
A.
in the 1960s
B.
in the 1990s
C.
in the 1890s
D.
in the 1970s
【单选题】?Read the following extract from an article about customer relations and the questions that follow. ?For each Question 15-20, mark one letter (A, B, C or D) on your Answer Sheet for the answer you cho...
A.
deals with positive customer comments, returns and other concerns
B.
plays a word game with the customers who had bad experiences with products or services
C.
handles customers who were not satisfied with products or services
D.
directs the quality of the product or service, its delivery and advertising strategy
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