R: Good morning. Welcome to Hotel Del Colorado. What can I do for you? Q: I booked 3 deluxe 1. (________) for two nights 3 weeks ago. I'm Queenie Wang, a 2. (________) from China. R: Just a moment please, Miss Wang. I will check the 3. (________)... Could I see your 4. (________), please? Sorry to have 5.(________), Miss. Yes, we do have a 6. (________) for you. It's from today to August 5th, right? Q: That's right. R: Miss Wang, would you please 7. (________) the registration form for your group while I 8. (________) your room key cards for you? Q: Are the rooms nice? R: Yes. Rooms are clean, spacious and 9.(________). Our beds are very soft. The place is very quiet. At night, the outer gate is locked for 10. (________). Believe me, it’s great value for money. Q: That’s great. I think I’ve 11. (________) everything correctly. Here you are. R: Let me see... name, address, 12. (________), forwarding address, passport number, 13. (________) and date of 14. (________). And how are you going to pay, in cash or by credit card? Q: Could I pay with traveler’s checks? R: Certainly. Now everything is 15. (________). And here are your keys, Miss Wang. Your room numbers are from room 210 to 212. They are on the 2nd floor and the 16. (________) is $180 per room per night. Here are your key cards. Please 17. (________) that you have the key with you all the time. You need to show it when you 18. (________) your meals and drinks in the restaurant and the bar. Q: OK, I will 19. (________) it. R: Shall I call the bellboy right now? And he'll show you to your room. Q: Yes, please. R: Enjoy your 20. (________) with us. Q: Think you.