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【单选题】
向国内外宣布重要事项或者法定事项时使用（）。A.
布告
B.
通告
C.
公告
D.
通报
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举一反三
【单选题】To conduct factor model analysis on customer loyalty in the hotel industry, what information is the least relevant in order to understand significant factors of customer loyalty?
A.
scores of different elements about loyalty
B.
regression coefficients of factors
C.
simulation of hotel revenue trend
D.
hotel rates charged on interviewed customers
【单选题】The wheel of loyalty is composed of which of the following three main components?
A.
Create loyalty bonds, deliver quality service, segment the market.
B.
Create loyalty bonds, build higher level bonds, deliver quality service.
C.
Build a foundation for loyalty, create bundling, build higher level bonds.
D.
Build a foundation for loyalty, create loyalty bonds, reduce churn drivers.
【单选题】Which of the following is NOT true about loyalty card?
A.
The points earned for buying goods can sometimes be used as money.
B.
Loyalty cards enable the retailer to know customers' shopping habits.
C.
Loyalty cards attract customers back to the same retailer.
D.
With no discounts, loyalty cards can still make more sales.
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