•Read the article below about smoking at workplace. •Choose the best word or phrase to fill each gap from A, B, C, or D on the opposite page. •For each question 19--33, mark one letter (A, B, C, or D) on your Answer Sheet. Tribunal Rules on Smoking at Workplace Employers must take sufficient steps to protect non-smoking employees from tobacco smoke or they might be faced with legal (19) , warns law firm Thomas, Sell & Passmore. Jill Thomas, an employment law specialist with the firm, quotes a recent (20) brought before the Employment Appeal Tribunal (EAT). An employer’s failure to protect its employees against tobacco smoke (21) an employee to quit her job. Whilst working, the employee was (22) to work near four secretaries who smoked and the rooms of three solicitors who smoked cigarettes, cigars and a pipe. All doors were kept open to allow ventilation from smoking rooms. After a series of (23) from the plaintiff and fellow colleagues, the employer consulted staff and agreed that a smoking policy should be (24) up. However, the policy did not go (25) enough to solve the problem for the plaintiff. She was finally told either to (26) up with the smoke or leave, which she did. The EAT ruled that the employer had breached its contractual (27) to deal reasonably and promptly with its employees’ grievances, and to provide a reasonable working (28) suitable for its employees. The plaintiff was awarded (29) . But employers are advised to think carefully before they rush into implementing or enforcing smoking ban. Unless they take care, they could be faced with unfair dismissal claims from smokers-- (30) what they were trying to avoid with non-smokers. Before introducing a (31) or partial smoking ban, employers are recommended to protect themselves from potential claims by smokers. (32) must be consulted on their views and given reasonable notice of any changes. Employers should then (33) enforce their smoking ban. (19)