选词填空 S: Good morning, Ms. Miller. This is ___1___. How may I help you? G: I'm very unhappy with my room. S: May I know ___2___? G: The __3__is not __4__ in my room. I turned it on, and after several minutes, __5__! All the drinks are __6__, and my room is __7__. S: I'm sorry to hear that. I'll send an engineer to check the __3__ fridge. And I 'll sent a roommaid to bring an __8__ to you. G: What's more, the __9__ is not clean. I can't help sneezing in such a dusty room. S: I'm terribly sorry, Ms. Miller. I'll ask the roommaid to make up the room for you. G: I didn't expect such things would happen in your hotel. S: We do apologize for __10__, Ms. Miller. We assure you that such things will never happen again.