Thirty-two people watched Kitty Genovese   1          (kill) right below their windows. She was   2             neighbor. Yet   3           of the 32 helped her. Not one even called the police. John Barley and Bib Fatane went beyond the headlines to research into the     reasons  4        people didn’t act. They found that a person has to go through two steps  5       he can help. First he has to notice that it is      6       emergency(紧急情况). Is the smoke coming into the room  7      a leak in the air conditioning? Is it “steam pipes”? Or is it really smoke from a fire? It’s not always easy to tell if you are faced with a real emergency. Second, and   8      important, the person faced with an emergency must feel personally   9      (responsibility). He must feel that he must help,   10     the person won’t get the help he needs.