Frederick W. Smith is the founder of the FedEx Corp., the largest and most successful overnight delivery service in the world. He is widely recognized as an outstanding entrepreneur with a(n) ___1___. But he prefers to attribute the success of his company simply to his_____2______ of leadership. Smith was born into a wealthy family clan. As a juvenile, he suffered from the pass-away of his father as well as a disease that rendered him invalid and more liable to be ____3_____ by bullies. In the ___4____, especially at Yale University, however, his passion for “big idea” built up with his knowledge about the world. In a term paper for an economic class, for example, he drafted ____5_______ for a transportation company that would ensure overnight delivery of small and time-sensitive goods, but the professor did not regard it as feasible. After graduation, he joined the Marines and went to Vietnam, with his ever-stronger desire to be ___6___. And from his military experience, he deduced the insight that good leadership had ____7___ on a company’s bottom line. Home from Vietnam, he decided to ___8____ at starting his own business. At first, things went far from smooth due to ______9_______ and financial losses. But his philosophy of People, Service, and Profit (P-S-P for short) pulled his business through hardships to its culmination. Whenever asked for the secrets to success in business, therefore, he normally boils them down to three key points: 1) An appealing product or service, complete with a __10___; 2) An efficient management system; and 3) The P-S-P art of leading a team as the single most important issue.